VELESSA

Soft intimates

Contact Velessa

We are here for every question, order, and fit concern.

Reach out for sizing help, order support, return requests, exchange assistance, collaborations, or any Velessa product query.

Customer Care

Quick support

Address

PLOT NO 69/6A, 2ND FLOOR, Najafgarh Road, New Delhi, DELHI - 110015

Return Policy

3 days return window

Return requests are accepted within 3 days of delivery. Product should be unused, unwashed, undamaged, and returned with original packaging, tags, and invoice.

Exchange Policy

3 days exchange support

Size or product exchange requests should be raised within 3 days of delivery. Exchange approval depends on product condition and stock availability.

Order Support

Need help with an order?

For order updates, payment queries, return pickup, or exchange help, contact us by email or Instagram.

Send a message

Tell us what you need.

Use this form for order support, sizing help, product questions, return or exchange assistance.

By submitting this form, you agree to be contacted by Velessa for your query.